Travel firms urged to train staff

Travel firms urged to train staff Travel firms should increase levels of training for their employees to enable them to work across a broad range of sectors when there is a drop in bookings, an expert has claimed.

Claire Steiner, chair of education and training at the Institute of Travel and Tourism, said companies should do everything in their power to avoid a situation similar to the 1990s when a lack of adequately-skilled staff caused significant problems.

"In the past, they had made redundancies and suddenly when things turned round, they had no trained skilled staff," she said.

She added that companies should try to establish alternative ways of cutting costs rather than resorting to redundancies.

Ms Steiner pointed out that this is one instance where training is especially effective, as retaining staff will increase both loyalty and productivity.

According to Deloitte's Entrepreneurship UK: 2008 report, some 31 per cent of companies feel a lack of quality staff is the most significant barrier to business growth.

Pareto - Graduate Jobs with some the UK's largest companies earning up to £35k OTE. Pareto has a unique approach to placing graduates in high-profile graduate sales jobs and graduate jobs. We are the UK's largest and most successful graduate assessment, graduate placement and sales training organisation.

ADNFCR-834-ID-19012267-ADNFCR

Share and Connect

                                        

 What are these?

Follow, connect, link to us

Follow on Twitter

Follow Pareto on Twitter

Link to us

Connect with Pareto on LinkedIn

Read our Blogg

Read our recruitment blog

Connect with us

Read our recruitment blog

 

[Search]