Live telephone selling - book online or enquire

Getting you on the phone and through to the sale.

Who Should Attend

The Live Telephone Selling training course is tailored to sales professionals at every level, and particularly those who engage in the practice of cold calling and booking meetings over the telephone. Whether internal sales people or those out in the field who are struggling to gain commitments, this course will outline the core components needed for effectively questioning, listening and objection handling in order to gain commitments.

Key Outcomes from the course

By the end of this training course, your delegates will:
  • Produce improved revenue from telephone based selling
  • Adopt empowering attitudes, behaviours and skills to identify and overcome negative emotions when selling
  • Break comfort zones and demonstrate increased motivation and drive
  • Use effective techniques to get beyond the gatekeeper
  • Design a powerful call structure to suit any type of call, grabbing the attention of decision makers
  • Successfully deal with objections, professionally and efficiently
  • Set strong call objectives and gain commitment to the next stage

Overall Rating

4.33 /5 overall course rating
based on 9

Training Approach

Each delegate will enjoy a highly engaging and interactive training approach, combining workbook learning with discussion and debate, role playing and Pareto’s very own LIVE cold calling session, getting every delegate on the phone to put their theory into practice.
  • Personal Motivation: getting on the phone
  • Improved persuasive communication
  • Set up and the Gatekeeper: the early stages
  • Communication: getting the message across
  • Questioning: the power of asking the right things, at the right time
  • The Benefits: explaining what’s in it for the customer
  • Understanding hooks and events to increase reasons
  • Objection Handling: Overcoming hurdles
  • Summarising and Closing: The impact of the final words
  • The Voicemail: leaving the right message to gain call back

Overall Rating

4.33/5 overall course rating
based on9 reviews


  • This course really helped clear the stigma surrounding cold calling. Now I know how to handle myself on the phone, there is no reason why I can't generate some serious business for the company! (2nd - 3rd March 2015)

    4/5 from , Wilmslow
  • Met all my expectations, very good organisation. (21st January 2015)

    4/5 from , Wilmslow
  • Good as always. Re-enforcing previous sessions was good for consistency (21st January 2015)

    4/5 from , Wilmslow
  • Really useful and knowledgeable. Happy that I get to do another course. (6th - 7th January 2015)

    4/5 from , Wilmslow
  • Really like Matt’s style. Direct, knowledgeable and always relevant. Many small tips on how to overcome issues to get the most out of your calls. (March 5th 2013)

    4/5 from , Wilmslow
  • Jay is a massive asset to Pareto and is very enthusiastic, bubbly and her drive and determination for cold calling rubbed off on us. (March 4th 2013)

    5/5 from , London
  • Mike was a super trainer and displayed a lot of energy over the two days. Always keen to ensure that everyone is happy and keeping up. (April 17th-18th 2013)

    5/5 from , Wilmslow
  • The course was a great experience, because I now feel like I handle cold calls at work as well as handling any other incoming calls. (April 17th-18th 2013)

    4/5 from , Wilmslow
  • I feel the course has exceeded all of my expectations. The beliefs and structure particularly boosted my confidence and competence in my role. (March 27th-28th 2013)

    5/5 from , wilmslow

Or why not send us an enquiry

We will walk you through the steps and make sure your on track with booking the correct course for you.

Enquire now

Sales Training Enquiry

In an increasingly competitive environment, how can you ensure that your team has the sales edge over your competition? The challenge is ensuring that your team get the right training and development in the key areas that will have the biggest impact on your sales revenue.

Complete the form below

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  • Course enquiry Live Telephone Selling

or Contact our team on 08436 367 047

Live Telephone Selling Training Tips

This course is endorsed by the Institute of Sales and Marketing Management (ISMM), the UK’s only professional body for sales people.

ISMM Recognised Training Centre

Pareto is an ISMM Recognised Training Centre working in partnership with the ISMM. This means that our sales training programmes, our sales training co-ordinators, programmes and courses all meet the exacting standards of the ISMM (Institute of Sales & Marketing Management).

Founded in 1911, the ISMM is the UK's only professional body for salespeople. As a body they seek to promote standards of excellence in sales and sales management and to enhance the status and profile of sales as a profession. The ISMM is recognised nationally as the authoritative voice of selling and the custodian of sales standards, ethics and best practice.

The ISMM is also the only membership body recognised by the UK Government regulatory body Ofqual as an awarding organisation to offer qualifications in Sales, Marketing and Sales Management. To find out more, visit our ISMM page or ask for more details when booking.

*For training and online booking terms and conditions please click here.