Cold Calling Training Course – Telephone Selling Skills and Techniques

Improve Cold Calling

Our live telephone selling course tackles the full spectre of cold calling head on, combining live cold calling with a side-by-side coaching workshop. The cold calls are analysed by the trainer, who will offer guidance and advice on how to improve motivation, confidence and effectiveness.

Cold Calling Training That is Results and Outcome Driven

Cold Calling is the of the most important part of any office based sales person. The ability to improve profitability through effect cold calling is essential which is why our cold calling training course Live Telephone Selling is essential for any business wanting to improve sales of its internal telesales function.

The Cold Calling training is a fun and demanding two day programme which includes live calling sessions. Your business could even see a tangible benefit straight away as we get every attendee to perform a success live cold call with a one your companies clients. The Cold Calling training could even pay for itself on the day. But the cold calling improvement comes when the telesales people get back to the office and implement the cold calling training.

ISMM Endorsed

As an accrediated ISMM centre our Cold Calling Training can also come as fully endorsed ISMM course. Please ask for further details when booking.

Cold Calling training - Live Telephone Selling: Key Areas Covered

The identification and removal of negative beliefs and emotions
How to adopt new and empowering attitudes, behaviours and skills
How to design a powerful call structure to suit any type of cold call
Getting past gatekeepers politely and effectively
How to deal with objections elegantly and professionally
Setting cold calling objectives
How to develop a continual personal improvement plan

Live Telephone Selling Training Tips

Below is our latest training tip on Live telephone selling. To veiw more training tips please visit our sales training tips video page.

Tip 1 - Positive Cold Calling

Visible Return on Investment

Delegates make live calls to their own prospects generating instant results to benefit your business:

1 in 6 calls go through to the decision maker*
1 in 4 calls to decision makers produce a new meeting appointment*

With statistics like this, a sales person in your team making 50 calls a day could be generating an additional 42* appointments a month – in the current climate can you really afford to ignore how this would impact your sales?

* based on actual delegate call statistics from LTS courses taken

Who should attend this course:

Telesales People
Internal Sales People
Business Development Executives
Account Managers
Anyone who has to sell on the phone or in an office based environment

Live Telephone Selling: Key Areas Covered:

The identification and removal of negative beliefs and emotions
How to adopt new and empowering attitudes, behaviours and skills
How to design a powerful call structure to suit any type of call
Getting past gatekeepers politely and effectively
How to deal with objections elegantly and professionally
Setting call objectives
How to develop a continual personal improvement plan

Training Approach

This highly interactive 2-day programme includes a number of methodologies to ensure trainee engagement and promote and embed learning. These methodologies include:

Scenario based exercises to establish core principles and models.
Group exercises based on personal experience.
Role play exercises, both individual and group, to practice and embed new skills and techniques.
Live calling element to demonstrate the effective nature of the tools and techniques

Why should I attend or my staff attend?

Visible Return on Investment from day one
Generate more sales, appointments and business every day
Improve sales through gaining better selling skills
Increase motivation
Learn proven techniques to get to the people that matter
Develop structure plans on how to achieve the ultimate sales growth

ISMM Recognised Training Centre

ISMM Logo

Pareto Law sales training is an ISMM Recognised Training Centre working in partnership with the ISMM. This means that our sales training programmes, our sales training co-ordinators, programmes and courses all meet the exacting standards of the ISMM (Institute of Sales & Marketing Management).

Founded in 1911, the ISMM, is the UK's only professional body for salespeople promote standards of excellence in sales and sales management and to enhance the status and profile of sales as a profession, the ISMM has been the authoritative voice of selling and the custodian of sales standards, ethics and best practice.

The ISMM is the only membership body recognised by the UK Government regulatory body Ofqual as an awarding organisation to offer qualifications in Sales, Marketing and Sales Management. More ISMM Info. Please ask for more details when booking.

	The course helped me change my attitude to cold calling and give me the confidence and motivation to tackle calls more effectively (Laura Sage - June 6-7)
	This course has dispelled many of the myths and bad attributes associated with cold calling. My confidence has gone through the roof and I can't wait to get started. (Ed Pearson - July 25-26)
	Very useful to any role within my company, confidence in objection has greatly risen - eager to get back into the office to put into practice (David Woodings - July 18-19)
	Pareto provide excellent, thorough and professional training to provide graduates with great sales knowledge and experience (Oliver Sum - 18-19 July)
	The trainer really engaged us and tailored parts of the course to make them relevant to me. (Lauren Suraci - May 9-10)