Customer Service Training
Customer service is an important aspect of any business: it is also the most common gripe that customers have about businesses. Having friendly and helpful staff and a good company ethos around customer service instantly puts you at the front of the field.
Pareto are the experts when it comes to sales training and customer service is at the core of what we do. Our policy is to give you the best training that you can possibly get so let us pass on to you a few tips and tricks on customer service.
Our trainers are highly experienced when it comes to training sales staff. They have worked across many industries and have trained a multitude of staff from customer service assistant’s right through to their managers and above.
We have a number of modular courses that you can choose from to help enhance your customer service and selling techniques so it is easy for you to pick and choose which are most appropriate to your business. If you need specialist training or would like a private session for all of your team then we can also create bespoke training packages tailored exactly to what you need.
We will work hard with your team to ensure that they are well versed in all areas of customer service as good customer service leads to happy customers and that helps to generate more sales. Our goal is to make sure that you leave our training sessions leading the way with customer service.
2.8k days worth of sales training per year
Mimecast: an increase of new business revenues by 50%
Assess and train 4,700 sales people a year
With the support of bespoke Pareto training, Medela went on to see a 32% sales growth within its healthcare division.Deborah Berry, National Sales Manager, Medla UK
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