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Graduate Professional Services Consultant

Liverpool, Merseyside
Negotiable
Permanent, On Site
Date posted:
30 December 2025
Reference:
PR-1433384_1767106196

Graduate Professional Services Consultant

About the Role:

As a Graduate Professional Services Consultant, you will work for a software company. This role is a blend of technical expertise, client-facing communication, and project management. It's a great opportunity to gain experience in a fast-paced software environment and contribute directly to both customer success and product development.

Key Responsibilities

  • Conducting demonstrations and consulting sessions and documenting them with meeting minutes.
  • Documenting customer business requirements and mapping them functionality.
  • Utilizing industry knowledge to advise customers on best practice implementation approaches.
  • Planning, managing, and communicating project progress to achieve milestones and maintain momentum.
  • Managing customer expectations regarding project scope, timeline, responsibilities, and risk management.
  • Configuring the application to meet customer requirements.
  • Providing follow-up consulting and assistance to customers.
  • Assisting the Business Development Director with presales activities like product demonstrations and gap analysis.
  • Creating detailed and accurate specification documentation for clients when system customization is needed.
  • Assisting the Project Manager with project documentation, managing the delivery plan, and handling risks, issues, and budgets.

Candidate Requirements

  • A minimum 2:1 degree in Business, Computer Science, Maths, or Facilities Management.
  • Strong proficiency in Microsoft Office products, particularly in collating and manipulating data in Excel.
  • Familiarity with Software as a Service (SaaS).
  • Familiarity with project management and common software implementation methodologies.
  • Excellent communication, organization, and collaboration skills.
  • Ability to absorb new product knowledge and multitask across multiple projects.
  • Attention to detail and meticulous organization.
  • A proactive, self-starting attitude.
  • Strong relationship-building skills and adaptability.
  • A collaborative team player.
Graduate Professional Services Consultant
Liverpool, Merseyside
Negotiable
Permanent

Graduate Professional Services ConsultantAbout the Role:As a Graduate Professional Services Consultant, you will work for a software company. This role is a blend of technical expertise, client-facing communication, and project management. It's a great opportunity to gain experience in a fast-paced software environment and contribute directly to both customer success and product development. Key ResponsibilitiesConducting demonstrations and consulting sessions and documenting them with meeting minutes.Documenting customer business requirements and mapping them functionality.Utilizing industry knowledge to advise customers on best practice implementation approaches.Planning, managing, and communicating project progress to achieve milestones and maintain momentum.Managing customer expectations regarding project scope, timeline, responsibilities, and risk management.Configuring the application to meet customer requirements.Providing follow-up consulting and assistance to customers.Assisting the Business Development Director with presales activities like product demonstrations and gap analysis.Creating detailed and accurate specification documentation for clients when system customization is needed.Assisting the Project Manager with project documentation, managing the delivery plan, and handling risks, issues, and budgets. Candidate Requirements A minimum 2:1 degree in Business, Computer Science, Maths, or Facilities Management.Strong proficiency in Microsoft Office products, particularly in collating and manipulating data in Excel.Familiarity with Software as a Service (SaaS).Familiarity with project management and common software implementation methodologies.Excellent communication, organization, and collaboration skills.Ability to absorb new product knowledge and multitask across multiple projects.Attention to detail and meticulous organization.A proactive, self-starting attitude.Strong relationship-building skills and adaptability.A collaborative team player.

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