Job Title: Payment Specialist
Company: Barclaycard Payments
Location: Northampton (Hybrid: 3 days office-based / 2 days WFH)
Join Barclaycard Payments, an award-winning leader in merchant acquiring and payment solutions! We are seeking high-performing, customer-focused Payment Specialists to join our SMB division in Northampton, supporting UK businesses with card turnover under £6.5m per annum.
Barclaycard Payments has won the Moneyfacts 'Best Business Card Provider' award for 12 consecutive years. In this role, you will be at the forefront of converting inbound leads and contacting existing banking prospects to deliver tailored payment terminal solutions.
Consultative B2B Selling: Call established business banking customers to identify their payment solution needs and sell the full range of Barclaycard Payment products.
End-to-End Deal Closure: Discuss client requirements, handle objections, and guide prospects seamlessly through the application and onboarding process.
Account Growth & Up-Selling: Cross-sell and up-sell acquiring solutions, maximizing revenue and value for SMB clients.
Client Relationship Building: Develop strong rapport, answer enquiries professionally, and resolve customer issues to deliver exceptional service.
Governance & Compliance: Take full accountability for following key processes and ensuring strict regulatory compliance on every deal.
Drive & Resilience: Motivated to hit and exceed ambitious sales targets, bounce back quickly from setbacks, and maintain high energy.
Strong Communication: Clear, articulate, and persuasive over the phone, with an empathetic, customer-first approach.
Quality & Accuracy: Highly organized with keen attention to detail when completing customer applications.
Experience Level: Entry-level opportunities (BA3) are available with full training provided. For senior (BA4) roles, candidates must demonstrate proven success in sales, client success, leadership, or a commercial graduate scheme.
Unrivalled Training: A bespoke onboarding program, a dedicated sales coach, 1-on-1 monthly coaching, and personalized career development plans (PDPs).
EPIC Workplace Culture: Open-plan modern offices, sports days, team incentives (including the 'Fantasy Performance League'), 'Culture Club' events, and networking groups.
Flexible Working: 3 days in the Northampton office with 2 days working from home.
Ready to build a successful career with an industry giant? Apply today as a Payment Specialist with Barclaycard Payments!