Customer Service Training

Customer Service Training

Customer service is an important aspect of any business: it is also the most common gripe that customers have about businesses. Having friendly and helpful staff and a good company ethos around excellent customer service instantly puts you at the front of the field.

Pareto are the experts when it comes to sales training and customer service training courses - they are at the core of what we do. Certainly, our customer service courses provide the very best customer service training around. From soft skills and communication to customer experience and customer success, let us pass on our customer service tips.

Our trainers are highly experienced when it comes to training sales staff and service teams. They have worked across many industries and have trained a multitude of staff from customer service assistant’s right through to their managers and above. Indeed, our expert coaches have helped shape our training programs and training exercises into what they are today - making us one of the top customer service training companies in the UK.

We have a number of modular courses that you can choose from to help enhance your customer service skills and selling techniques so it is easy for you to pick and choose which are most appropriate to your customer service team. If you need specialist training or would like a private session for all of your customer service reps, we can help. From improving communication skills, to dealing with customer complaints, to increasing customer loyalty, we can create a bespoke training package tailored exactly to what you need.

We will work hard with your customer service representatives to ensure that they are well equipped to interact with customers, always championing and improving customer expectations. After all, good customer service leads to happy customers and that helps to generate more sales. Our goal is to make sure that you leave our training sessions leading the way with customer service.

  • 2.8K

    2.8k days worth of sales training per year

  • 50

    Mimecast: an increase of new business revenues by 50%

  • 4700

    Assess and train 4,700 sales people a year

With the support of bespoke Pareto training, Medela went on to see a 32% sales growth within its healthcare division.

Deborah Berry National Sales Manager, Medela UK
Deborah Berry - National Sales Manager, Medela UK

Interested in accredited expert sales training?

Complete the form or alternatively you can speak to our training team by calling 0333 455 1416

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