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Apprenticeship Newsletters - October 2020

Pareto Law Mission

‘To Empower People and Businesses Worldwide to Unleash their Potential

Pareto Law Apprenticeship Vision

‘Our vision is to be a leading Apprenticeship training provider in the UK offering innovative and high quality learning experiences for both learners and businesses. Guided by our core values, we are focused on learner excellence and aim to elevate apprenticeships to the highest possible levels of attainment. Our developing partnerships with employers are key to achieving this aim and to ensure that every learner has the opportunity to reach their full potential in a safe and supportive environment’.

You Said, We Did
Quarter 3 2020

As a provider, we are always looking to gain feedback on areas where we can be improving our support and delivery for our learners and their employers.

One area of feedback that we received from our learners was around the quality of feedback and action planning that they were being given by their Skills Coach to support them with their programme. Through our Learner Survey activity, we found that just 59% of our learners rated the quality of this as ‘Excellent’.

Through internal training activity and supported through observations from our team on learner reviews, we set about a process of improving the quality in this area to ensure that learners felt more supported and clearer in their understanding of expectations. From this, we have made some great progress and recently recorded an improvement to 76% of learners surveyed rating us as ‘Excellent’ in this area.

This is also reflected in a broader review of the feedback on the level of support that our learners feel that they are receiving throughout their apprenticeship, where we have also made efforts to increase the measure of success from our learners. Starting from a previous percentage of 36% who rated our support as ‘Excellent’, we have been able to implement internal CPD activity with our Skills Coach team and ensure clearer communication with our learners around contact points and escalation points to ensure that they feel continually supported through their programme.

We are seeing the impact of this through the most recent feedback from our learners, which saw an improvement to 64% rating the support as ‘Excellent’, demonstrating that more of our learners felt supported throughout their programme.

Lockdown Risks

2020 has been a year unlike any other, with the ongoing impact of the CV19 pandemic and global fallout from this being apparent to all.

The world has been fundamentally changed due to this virus and one way in which we have all been impacted is through remote working, increasing our reliance in the online world, whether for shopping, news content or work.

With such a quick shift and pivot to this way of working, the risks to us all around what we access, what we read and how we interpret information have never been greater. Plenty has been written about the potential long term impacts of this move to remote working/living, with the risks to mental health, family units and relationships caused by the changes the virus has forced upon us all.

Fake news is one part of this and a telling statistic from a recent survey shows the risks of misinformation:

46% of individuals surveyed encountered false/ misleading news about coronavirus since lockdown began in March

Misinformation/false information is a huge risk to the health and wellbeing of ourselves and potentially also others, though the term has been somewhat politicised in recent years, and it is important for individuals to recognise the safeguarding risks attached to this subject.

So how can you verify the story you are reading to determine the accuracy of what is being said? Well, below are 5 things to consider when reading content online:

1. Can I find the original source? Does the article state the source of the information 1 being shared, the individual being quoted, the data on which the piece in based.
2. Can I find the source of the image? If the article includes an image then can you find the source of this image – this can be done through using a reverse search engine (such as Google) to verify this (a good example of false imagery is the UKIP election board of the queue of migrants that they claimed were waiting to get into the UK during the last election.
3. When was the original information first posted? Check the date from which the information has been sourced to establish when this was originally written. In situations such as the Covid crisis, the knowledge and understanding has continued to evolve and so early observations/statements are no longer valid based on what is known now.
4. Has the information/report been verified through other sources? Check to see if the message of the story is demonstrated from other news sources to see if it is widely reported from other credible sources. If quoting a study, look at if this is something that any other studies or reports are also showing to determine the evidence to support what is being said.
5 What is the other side of the argument/point? Ensuring that you read and review information with an open mind and willingness to question the message for yourself. It is easy to approach a story with a pre-conception, meaning that the message is feeding an existing held belief/view and acting as reinforcement of this.

Employer of the Month

Our ‘Employer of the Month’ for this month is Konica Minolta – an international technology company.

In 2019, Konica Minolta launched their first Sales Apprenticeship programme with the addition of a team of hungry, sales focused candidates for their London office.

The business is passionate about growing new talent into their organisation and industry and adopted the IT Technical Sales qualification as part of the upskilling journey for these new hires as they develop their careers in the sector.

With Tony Arcan and David Bromley leading the project and management of the team, the candidates have grown their capabilities significantly through the course of the programme and are now in the final stages towards completion of their qualification. The support from the business throughout the programme, with hands on engagement from the managers, has been critical in ensuring that the learners have been able to gain experience and apply learning back into their roles with the business.

Apprentice of the Month