Online Negotiation Skills Course

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The Virtual Negotiation Skills course empowers delegates to take control of negotiation situations while ensuring the results they engineer are of the greatest value to your business. We challenge delegates to create high-value solutions which both protect margin and build long-term relationships with their customers.

Course Overview

Delivering a business-winning presentation isn’t just about possessing the best product, but about creating a convincing, informative and confident pitch. If you’re failing to succeed or require assistance, our experts will help you to put forward a strong business case and make an impact on your clients.

Key Outcomes from Online Negotiation Skills Course

By the end of this virtual training course, your delegates will:

  • Build & present two different proposed solutions for use during a negotiation
  • Lead a client to assess the variables within proposed options and identify where they see the most value
  • Ask questions to uncover the tangible value within your variables by using monetisation
  • Repackage a value proposal during a negotiation to best fit the client’s desires
  • Relay a cost vs saving message to persuade your client to accept the proposed solution at the listed price
  • Close a negotiation using ROI based conclusions
  • Prevent margin erosion through combating buyer’s tactics

Training Approach

This course is an interactive virtual programme split over 2 x 3-hour sessions in the day, enabling individuals to add more structure and strategy to the negotiation process, whether that be with internal or external stakeholders. 

This will combine presentation learning with a group, and individual exercises, team negotiation practice and role-plays, all from your teams own socially distant environment. Therefore, providing the opportunity to demonstrate and practice all new selling and sales techniques, before transferring those new skills to the workplace.

Ratings: Overall course rating based on Reviews
  • Excellent course, provided with realistic situations - I really appreciated that the floor was open to ask questions. 

    Anna, Manchester
  • Very good course due to trainer, he made it interesting and fun - which made it easier to follow. 

    Courtenay, Manchester
  • The account management course was extremely useful. I am looking forward to use the skills I have learnt. 

    Becki, London
  • Very good experience overall, good content and clear and concise way it was portrayed and taught. 

    Alice, London
  • There was a lot of information here and at some points I personally was a little slow to process it and there was a little confusion. Once it had sunk in and been explained through the use of exercises it was great. Really good content and Shelley was very engaging and knowledgeable.

    Erin,
  • Bradley,
  • Daisy,
  • Very good session and trainer.

    Joseph,
  • Really good day, especially given it was a remote session. I was concerned about the pace but the breaks and content were all well timed.

    Abbey,

Modules Covered

The key areas covered in the course are:

  • Ethical Negotiation: What does it mean to be an effective negotiator?
  • Evaluating Position: Planning and preparing for successful negotiation
  • Taking Control: Influencing and exercising power over the process
  • Highlighting the Need: Questioning and identifying client needs
  • Interact and Trade: Maximising your concessions; minimising client concessions.
  • Compromise and Agree: The art of reaching an agreement to move forward
  • Summarise and Confirm: Closing negotiation to ensure a return

Book Your Place

For more information about this course please call our team on 0333 920 6748 or fill in the form below:

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Complete the form to request a call back, or you can speak to our team today on 0333 455 1416

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